Hi,
just back from the first 1000 Km service.Costs were 133 Euro.
I had the feeling that after this service the Cossrunner was running better,more powerfull.
Maybe they made some software adjustment after the first service,maybe it was only a subjective feeling.
As I bought the Crossrunner ,I ordered also the original grip heater,installation for free.
Now they are installed. They looking good and working fine

They have 3 levels heating range.The highest level is too warm for the current temperature.
I can give a closer comment if I will drive to work at the early morning.

Br
Guido